tag:blogger.com,1999:blog-7825767123036811279.post4009684132274307498..comments2024-02-29T09:27:20.900+01:00Comments on tutto sbagliato tutto da rifare : Aumentati i reclami alberghieri del 25% nel 2011 ... e la colpa è la tua.Luciano Ardoinohttp://www.blogger.com/profile/00599310430642743264noreply@blogger.comBlogger16125tag:blogger.com,1999:blog-7825767123036811279.post-13093540633111724392011-09-05T20:53:16.020+02:002011-09-05T20:53:16.020+02:00Imperdonabile, impossibile, insopportabile, assurd...Imperdonabile, impossibile, insopportabile, assurdo, illogico, ingiustificabile, insostenibile, intollerabile, riprovevole eccetera eccetera.<br /><br />;-)Luciano Ardoinohttps://www.blogger.com/profile/12979979245041105026noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-85496021421481156262011-09-05T20:19:34.417+02:002011-09-05T20:19:34.417+02:00E' inaccettabile?
“Assimilare una società in ...E' inaccettabile?<br /><br />“Assimilare una società in perdita per tre anni consecutivi ad una ‘società di comodo’ sarebbe un provvedimento davvero assurdo, tecnicamente ed in termini di principio”. Lo afferma Renzo Iorio, presidente di Federturismo Confindustria. “In particolare in un settore come quello turistico dove la crisi, che ha colpito in modo così massiccio il nostro Paese dal 2007, ha comportato e comporta deficit significativi per le imprese, specialmente per quelle labour incentive come il ricettivo ed il termale già fiscalmente penalizzate dal meccanismo impositivo dell’Irap. Mi auguro che il Governo ritiri immediatamente una misura che rischia solo di colpire aziende sane in un periodo di crisi globale”, conclude la nota.vinchttps://www.blogger.com/profile/13215811801534969351noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-16334968061993523252011-09-05T12:47:44.715+02:002011-09-05T12:47:44.715+02:00@Francesco
Si, ma grazie lo stesso.
Aspetto i def...@Francesco<br /><br />Si, ma grazie lo stesso.<br />Aspetto i definitivi per buttare giù qualcosa. Al momento non conosco le causali di questo grande balzo in avanti della Germania, ma qualche idea ce l'ho.<br />E' che non conosco il tedesco ed il traduttore non mi fa capire granchè.<br />Comunque ci provo.<br />;-)Luciano Ardoinohttps://www.blogger.com/profile/12979979245041105026noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-91828639365035064542011-09-05T11:55:16.831+02:002011-09-05T11:55:16.831+02:00Crescita a doppia cifra per gli arrivi italiani a ...Crescita a doppia cifra per gli arrivi italiani a Barbados, destinazione che nel 2012 sarà collegata alla Penisola con almeno un volo diretto. Ad annunciarlo Adrian Elcock, chairman della Bta, preannunciando che si tratterà di un charter. Il mercato italiano è fondamentale per l'isola, come confermano gli arrivi di quest'anno: "Ad agosto abbiamo registrato una crescita del 24% rispetto al 2010 e a fine anno ci aspettiamo una crescita complessiva di 10 punti percentuali". Sono 46 i tour operator italiani che propongono la destinazione e 8mila adv: "Per questo puntiamo ancora sulla comunicazione e la preparazione degli agenti con Barbadospro, che in tre mesi ha già totalizzato 218 iscritti, e con una nuova edizione, la prossima primavera, del travel agents month".B. C.noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-21137931744214199832011-09-05T10:48:52.165+02:002011-09-05T10:48:52.165+02:00Bernabò Bocca, Presidente Federalberghi.
“Anche se...Bernabò Bocca, Presidente Federalberghi.<br />“Anche se da anni risiedo a Londra, da italiano, come propone<br />Montezemolo, sarei più che disponibile ad aiutare il mio Paese in questo momento di crisi etc <br /><br />;-)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-23598478662117983022011-09-05T10:18:42.711+02:002011-09-05T10:18:42.711+02:00Interni
Sparisce il cane della Brambilla e lei ing...Interni<br />Sparisce il cane della Brambilla e lei ingaggia una squadra di detective<br />Dipocheparole<br />YOUniversal<br /><br />5 settembre 2011<br /><br />Il ministro mobilita Lecco per la scomparsa dell’animale<br /><br />L’amore per i cani, si sa, porta a qualche eccesso. Specialmente per una persona che vive con 15 quattrozampe e 27 gatti, oltre a quattro cavalli, due asini, sette capre, sei galline e duecento piccioni. Per questo Michela Vittoria Brambilla ha mobilitato mezzo mondo a Calolziocorte, ridente cittadina di 14mila abitanti in provincia di Lecco. Scrive Repubblica:<br /><br /> La vera notizia è che per cercare il meticcio, da due giorni, e cioè da quando Sami ha lasciato la villa della responsabile del Turismo, è entrata in azione una specie di task force. Un’unità di emergenza composta da: detective salva-cuccioli (due professionisti e un setter irlandese specializzati nella ricerca di animali smarriti attraverso infrarossi, luminol e tecniche da Csi), decine di volontari e, ovviamente, impegni istituzionali permettendo, la stessa Brambilla. La quale dopo aver ingaggiato i Pet Detective — due educatori cinofili bergamaschi, i primi e unici acchiappanimali (è anche il nome dell’organizzazione) operativi in Italia — e dopo avere attivato tutte le risorse utili al ritrovamento del cane, avrebbe allo stesso tempo preferito che non si conoscesse l’identità della proprietaria.<br /><br />Perché?<br /> Semplice. La Brambilla (fondatrice e presidente della Lega italiana per la difesa degli animali) per le sue crociate contro la caccia, che vorrebbe abolire, è diventata il nemico numero uno delle “doppiette”. Dopo i suoi interventi pubblici contro l’attività venatoria, sono passati alla controffensiva denunciandola in decine di procure italiane. Nella zona dove abita Brambilla ci sono migliaia di cacciatori. E il primo settembre è scattata la preapertura della stagione. Il timore del ministro e del suo entourage è questo: che, oltre ai volontari impegnati a cercare di riportare a casa il cane (lauta ricompensa), tra coloro che stanno setacciando Calolziocorte e dintorni ci possa essere qualcun altro animato da meno nobili intenzioni.<br /><br />Alcune storie l’hanno gettata nell’imbarazzo:<br />Come lo spot girato lo scorso giugno nel quale il ministro gioca con una tigre tenuta in cattività. Un video che ha fatto infuriare verdi e animalisti, ritenuto «vergognoso» e «diseducativo ». Ma soprattutto c’è la tribolata vicenda del canile di Lecco, che la stessa Brambilla gestisce — attraverso la Lida — dal 2001. Affido diretto dal Comune (senza gara di appalto). Dopo una serie di denunce (Repubblica ne parlò nel 2007) avviate dall’associazione Freccia 45, la Guardia di Finanza ha aperto un’inchiesta (ce ne sono altre due che riguardano il canile). Nel procedimento la Leida è indagata per presunte irregolarità in campo fiscale e tributario e per maltrattamento animale.<br /><br />Riferimento: http://www.giornalettismo.com/archives/144513/sparisce-il-cane-della-brambilla-e-lei-ingaggia-una-squadra-di-detective/2/Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-47693618149715808702011-09-05T10:03:31.776+02:002011-09-05T10:03:31.776+02:00Siete al corrente dei miglioramenti percentuali ef...Siete al corrente dei miglioramenti percentuali effettuati dalla Germania?Francesco Pedronihttps://www.blogger.com/profile/08544237454146121969noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-88244057048149447722011-09-04T23:05:15.905+02:002011-09-04T23:05:15.905+02:00@Sergio
Consigli per l'uso americani (commerc...@Sergio<br /><br />Consigli per l'uso americani (commerciali)?<br />Qualsiasi GM in quei posti conosce per bene le risposte giuste a quel semplice modo di fare lagnanze.<br />Nel settore alberghiero è leggermente più complicato perchè non si tratta di acquisti di poco costo come un tostapane o via dicendo; i complain alberghieri sono si a volte banali, ma c'è gente (i clienti) che ha una esperienza non da poco e su questo ci fa ogni anno delle vacanze a gratis. Se non tutte almeno in parte. <br /><br />;-)Luciano Ardoinohttps://www.blogger.com/profile/12979979245041105026noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-52989349990191612452011-09-04T22:46:00.867+02:002011-09-04T22:46:00.867+02:00If no corporate structure is available, or if Corp...If no corporate structure is available, or if Corporate also fails to satisfy you, report the business.<br /><br /> Most legitimate businesses will respond to a Better Business Bureau (BBB) report. Find the BBB that is local to the business you are complaining about. File an online complaint. Wait a few days to see whether the business responds.<br /> If no response is forthcoming within fifteen days, file a RIPOFFREPORT.COM report to let others know your experience.<br /> Go to the Federal Trade Commission website and file an FTC Consumer Complaint. It's a possibility your report will be used in an investigation.<br /> Find websites that are reporting similar issues. Add your comment to the discussion. You never know; an attorney may be scouring the web for a class action lawsuit.<br /> Describe your situation on your blog. Ask all of your friends to pimp it. Remember, don't defame the business and remain truthful without embellishment!<br /> See the Tips and External Links below for additional reporting options as well as website addresses.sergio cusumanohttps://www.blogger.com/profile/11258305306263958724noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-79052559510634304052011-09-04T22:45:27.166+02:002011-09-04T22:45:27.166+02:00Explain your situation simply, without embellishme...Explain your situation simply, without embellishment. Tell them how much you shop at the store and about any rude or unreasonable personnel you've encountered.Give the business three chances to correct the problem at the store level. This usually follows a chain of command: Customer Service (or cashier), Service Manager (or supervisor), Store Manager. IMPORTANT: write down the first and last name of every person you speak to -- ask if the name is not on the employee's badge.No matter how frustrated you feel, never yell at cashiers. Most times they are the lowest paid and most stressed employees in the store because they are the first to hear complaints and generally the least able to resolve them. Yelling at them will do two things 1) make them NOT want to help you 2) show the manager that you are a jerk and make him or her not want to help you either.If the complaint cannot be resolved at the store level, take it to a higher level. Calmly tell the store manager that you will resolve the situation with Corporate and find the nearest phone. If you have a cellphone, stand just outside of the store to place your call. As above, explain your situation without embellishment. You will be given instructions about what to do next -- email a certain person, send a copy of your receipt to a certain address, etc. Listen to the instructions carefully (write them down if possible) and follow them exactly.sergio cusumanohttps://www.blogger.com/profile/11258305306263958724noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-22994218905688116782011-09-04T22:37:34.351+02:002011-09-04T22:37:34.351+02:00Explain your situation simply, without embellishme...Explain your situation simply, without embellishment. Tell them how much you shop at the store and about any rude or unreasonable personnel you've encountered.Give the business three chances to correct the problem at the store level. This usually follows a chain of command: Customer Service (or cashier), Service Manager (or supervisor), Store Manager. IMPORTANT: write down the first and last name of every person you speak to -- ask if the name is not on the employee's badge.No matter how frustrated you feel, never yell at cashiers. Most times they are the lowest paid and most stressed employees in the store because they are the first to hear complaints and generally the least able to resolve them. Yelling at them will do two things 1) make them NOT want to help you 2) show the manager that you are a jerk and make him or her not want to help you either.If the complaint cannot be resolved at the store level, take it to a higher level. Calmly tell the store manager that you will resolve the situation with Corporate and find the nearest phone. If you have a cellphone, stand just outside of the store to place your call. As above, explain your situation without embellishment. You will be given instructions about what to do next -- email a certain person, send a copy of your receipt to a certain address, etc. Listen to the instructions carefully (write them down if possible) and follow them exactly.If no corporate structure is available, or if Corporate also fails to satisfy you, report the business.<br /><br /> Most legitimate businesses will respond to a Better Business Bureau (BBB) report. Find the BBB that is local to the business you are complaining about. File an online complaint. Wait a few days to see whether the business responds.<br /> If no response is forthcoming within fifteen days, file a RIPOFFREPORT.COM report to let others know your experience.<br /> Go to the Federal Trade Commission website and file an FTC Consumer Complaint. It's a possibility your report will be used in an investigation.<br /> Find websites that are reporting similar issues. Add your comment to the discussion. You never know; an attorney may be scouring the web for a class action lawsuit.<br /> Describe your situation on your blog. Ask all of your friends to pimp it. Remember, don't defame the business and remain truthful without embellishment!<br /> See the Tips and External Links below for additional reporting options as well as website addresses.sergio cusumanohttps://www.blogger.com/profile/11258305306263958724noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-80164517653013435072011-09-04T22:36:13.847+02:002011-09-04T22:36:13.847+02:00Protest physically. Round up as many friends as yo...Protest physically. Round up as many friends as you can to help you protest. Make your signs EXACT and non-defaming, like "X sold me a defective trampoline" or "X overcharged me and will not refund my money." Do not use signs like "(expletive) X" or "X breaks the law." If you know anyone who can help, let your contact notify a local newspaper or TV station about your protest. Be sure to check the local laws concerning picketing first. These laws vary from municipality to municipality. In most cases you must obtain a permit to protest. Permits are generally issued at City Hall.Get a lawyer. This should be your last resort, but if you have exhausted all the other options, still haven't gotten a proper resolution, and aren't willing to give up, then find an attorney.sergio cusumanohttps://www.blogger.com/profile/11258305306263958724noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-74855768171985418372011-09-04T22:35:37.774+02:002011-09-04T22:35:37.774+02:00Explain your situation simply, without embellishme...Explain your situation simply, without embellishment. Tell them how much you shop at the store and about any rude or unreasonable personnel you've encountered.Give the business three chances to correct the problem at the store level. This usually follows a chain of command: Customer Service (or cashier), Service Manager (or supervisor), Store Manager. IMPORTANT: write down the first and last name of every person you speak to -- ask if the name is not on the employee's badge.No matter how frustrated you feel, never yell at cashiers. Most times they are the lowest paid and most stressed employees in the store because they are the first to hear complaints and generally the least able to resolve them. Yelling at them will do two things 1) make them NOT want to help you 2) show the manager that you are a jerk and make him or her not want to help you either.If the complaint cannot be resolved at the store level, take it to a higher level. Calmly tell the store manager that you will resolve the situation with Corporate and find the nearest phone. If you have a cellphone, stand just outside of the store to place your call. As above, explain your situation without embellishment. You will be given instructions about what to do next -- email a certain person, send a copy of your receipt to a certain address, etc. Listen to the instructions carefully (write them down if possible) and follow them exactly.If no corporate structure is available, or if Corporate also fails to satisfy you, report the business.<br /><br /> Most legitimate businesses will respond to a Better Business Bureau (BBB) report. Find the BBB that is local to the business you are complaining about. File an online complaint. Wait a few days to see whether the business responds.<br /> If no response is forthcoming within fifteen days, file a RIPOFFREPORT.COM report to let others know your experience.<br /> Go to the Federal Trade Commission website and file an FTC Consumer Complaint. It's a possibility your report will be used in an investigation.<br /> Find websites that are reporting similar issues. Add your comment to the discussion. You never know; an attorney may be scouring the web for a class action lawsuit.<br /> Describe your situation on your blog. Ask all of your friends to pimp it. Remember, don't defame the business and remain truthful without embellishment!<br /> See the Tips and External Links below for additional reporting options as well as website addresses.sergio cusumanohttps://www.blogger.com/profile/11258305306263958724noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-14389919944257027002011-09-04T22:34:38.706+02:002011-09-04T22:34:38.706+02:00How to Protest and Complain to Receive a Refund
S...How to Protest and Complain to Receive a Refund<br /><br />Stay calm. The most important thing you can do is to stay calm. Taking on the persona of a loud, irate jerk who verbally abuses the customer service representative and makes other customers feel uncomfortable never helps and is likely to make your situation worse. Even worse than getting poor customer service is getting arrested for harassment or disorderly conduct.Be sure you have a case. Know the business's policies and/or the law that surrounds the issue you want to complain about. If you don't have a solid basis for your complaint, then you are asking for special consideration -- which you may or may not receive, depending on the business and your value as a client.Speak with a decision-maker. Most front-line customer service reps have very little decision-making power so it would be best to summarize the situation and discover whether or not the person you're talking to can help meet your goals. It is almost always preferable to speak with a supervisor (who are trained to resolve larger issues) and is doubly beneficial to the customer service rep who needs to keep his/her call time to a minimum.Write down your goal. This should be something well-defined: "replacement cushions" or "partial credit" or whatever. If your goal includes "revenge" you have officially made yourself a loser. Take a few deep breaths and calm down, or you'll quickly be classified with the "nutballs" who have an axe to grind and your (legitimate) grievance will be dismissed.Come prepared. Bring your product brochure or the store's customer-service policy with highlighted points on it. It undermines your case completely for the business to point out a written requirement that you didn't notice or comply with. If it's a legal issue, look up the pertinent statutes using your favorite search engine and print them out. Find a telephone number for the business's regional or corporate headquarters, just in case you need it.State the problem clearly. Your new clock radio is so bright it keeps you awake at night. Your toaster burns your pop-tarts even on the lowest setting. You bought a trampoline and when you opened the box, not all the parts were included (be prepared to state which parts are missing).Communicate your goal. If what you want is a replacement, state this clearly. If what you want is a refund, make this clear. The business cannot satisfy you if you do not know what type of relief you expect.sergio cusumanohttps://www.blogger.com/profile/11258305306263958724noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-10858028356141225082011-09-04T21:13:47.834+02:002011-09-04T21:13:47.834+02:00@Vincenzo
Esiste una schedatura@Vincenzo<br /><br />Esiste una schedaturaLuciano Ardoinohttps://www.blogger.com/profile/12979979245041105026noreply@blogger.comtag:blogger.com,1999:blog-7825767123036811279.post-83860763917107332662011-09-04T20:57:09.508+02:002011-09-04T20:57:09.508+02:00C'è gente che ogni anno chiede il refund inven...C'è gente che ogni anno chiede il refund inventandosi problematiche assurde, per poi fare gratis quelle dell'anno seguente.<br />E così via per l'anno dopo.<br /><br />:)vinchttps://www.blogger.com/profile/13215811801534969351noreply@blogger.com